Customer Success Jobs

We're looking for a proactive Community Manager to foster a welcoming and engaged online environment. You'll be the go-to person for resolving issues, answering questions, and keeping conversations respectful. This fully remote role is perfect for someone who thrives on connecting with people and turning tense situations into positive outcomes.

Manage client relationships for an adtech company, acting as the primary point of contact across the account lifecycle. Understand client objectives and coordinate with internal teams to execute campaigns. Advise on media mix and strategy to grow and retain accounts.

This role is for an Implementation Project Manager responsible for owning the complete customer onboarding and implementation lifecycle for enterprise customers in a B2B SaaS environment. The position involves leading discovery sessions, creating implementation plans, configuring the platform, and ensuring successful go-live while collaborating with cross-functional teams.

This role is all about building and nurturing a network of teaching partners. You'll handle recruitment, onboarding, and day-to-day support to ensure a consistently high-quality teaching experience. It’s a blend of operations, relationship management, and education coordination—perfect for someone who loves connecting people and improving systems.

This remote freelance role is designed for experienced customer support and success professionals. You'll review domain-specific documents and deliver structured feedback to maintain high quality and accuracy. It's a chance to apply your analytical expertise on high-impact evaluation projects while earning a competitive hourly rate.

PawSpace is a tech-driven pet care platform in India, offering doorstep grooming, boarding, training, and more. We're looking for an Account Manager (Sales) to own the full customer lifecycle—from lead management to repeat engagement—with a strong focus on inbound and outbound sales. Based in Bengaluru, this role requires a blend of consultative selling and operational coordination to drive revenue growth in a fast-paced pet-loving environment.

Mercor is looking for a Customer Success Engineer to join their Talent Success team. You'll be the first point of contact for thousands of users joining the platform each week, helping them navigate interviews, resolve issues, and get paid. This role combines technical debugging with empathetic communication — you'll triage bug reports, work closely with the engineering team, and ensure every interaction leaves a positive impression. It's a remote, 6-day/week role with substantial overlap with Pacific Time hours.

Mercor is looking for a Customer Success Engineer based in Latin America to ensure users have a seamless experience on our platform. You'll be the frontline for troubleshooting issues, working closely with our engineering team to debug and resolve problems. This role requires a mix of technical savvy—especially with modern web and AI tools—and excellent communication skills to keep interactions professional yet friendly. It's a remote, 6-day/week position with significant overlap with Pacific Time hours.

This is a unique paid opportunity for active Google Business Profile owners or administrators to contribute to market research. You'll share insights about managing your online presence, all while earning $60 per hour on a flexible, remote schedule. We're looking for engaged business managers who regularly update their listings and respond to customer interactions.

We're looking for seasoned Customer Success and Support Operations experts to act as Evaluators for AI-generated content. In this remote, flexible role, you'll review documents, spreadsheets, and slide decks produced by AI, scoring them for accuracy, professionalism, and domain-specific quality. It's a unique opportunity to apply your deep industry knowledge and help improve AI outputs — all on your own schedule.

Seeking a Customer Success Manager to develop and execute strategic account plans, build deep relationships with senior stakeholders, drive upselling and cross-selling opportunities, and ensure customer adoption and advocacy. The role involves leading quarterly business reviews, forecasting metrics, and collaborating cross-functionally to deliver exceptional client outcomes.

We're looking for a Customer Experience Manager with 3–5 years of experience in staffing or recruitment, ideally serving global capability center (GCC) clients. In this role, you'll serve as the primary liaison between clients and our internal teams, ensuring excellent service while driving business growth through B2B sales and relationship management.

Asego is looking for a female Key Account Manager to serve as the primary contact for our most valued clients. In this role, you'll cultivate strong, strategic relationships, uncover new growth opportunities, and work alongside teams like sales, product, and support to deliver custom solutions. You'll gain exposure to multiple industries, use advanced analytics tools, and receive mentorship from senior leaders—all while directly influencing client satisfaction and company growth.

OptimHire is looking for a proactive Sales Development Representative to connect with companies needing to hire talent. You'll bridge the gap between businesses and the platform, guiding them through live demos, building lasting relationships, and ensuring they successfully post job listings. This fully remote role is perfect for someone who thrives on daily outreach and enjoys helping clients find the right candidates.

At Probus Smart Things, we're digitizing electricity distribution grids using IoT sensors, controllers, and edge computing to reduce network losses and ensure reliable power for all. We're seeking a Customer Success Manager to drive client relationships, lead project teams, and oversee the delivery of smart metering and grid solutions. This role is pivotal in bridging technology and customer needs within a fast-growing, venture-backed startup.

We’re looking for a D2C Retention Marketer who understands that growth doesn’t end at the first order. Your core responsibility will be to increase repeat purchase rate, LTV, and customer engagement using lifecycle marketing channels like WhatsApp, Email, SMS, and CRM automation. This is a hands-on role where you'll be building flows, launching campaigns, analyzing cohorts, and continuously improving retention metrics.