Customer Success Jobs

We’re looking for a D2C Retention Marketer who understands that growth doesn’t end at the first order. Your core responsibility will be to increase repeat purchase rate, LTV, and customer engagement using lifecycle marketing channels like WhatsApp, Email, SMS, and CRM automation. This is a hands-on role where you'll be building flows, launching campaigns, analyzing cohorts, and continuously improving retention metrics.

The Enterprise Customer Success Manager will own a portfolio of high-value accounts, serving as a proactive, consultative, and commercially minded advisor. This role involves driving customer onboarding, adoption, renewals, and expansion while acting as a trusted advisor to decision-makers.

Seeking a Technical Account Manager to engage with publisher accounts in the AdTech/Pharma Tech sectors, manage onboarding, provide technical support, and drive customer success.

The Associate - Customer Success manages operational processes, coordinates with internal teams and clients, and ensures smooth execution of customer projects. This role involves travel to client sites, process design, and KPI monitoring to improve service standards.

Seeking a Customer Success Manager to drive product adoption, manage client relationships, and grow existing accounts in a B2B SaaS environment. The role focuses on ensuring clients derive maximum value from the platform while identifying upselling and cross-selling opportunities.

This role involves applying Slack expertise to help train next-generation AI systems by providing high-quality, real-world input. Responsibilities include administering Slack workspaces, developing workflow automations, integrating with other tools, delivering remote training sessions, and analyzing usage metrics. The position is remote, contract-based, with pay ranging from $20 to $70 per hour.