Customer Support Jobs

Seeking a Tech Sales Manager to drive B2B direct sales of cloud consulting services, focusing on client acquisition, account management, and revenue growth. The role requires managing the full sales cycle from lead generation to deal closure, targeting enterprise clients in BFSI, manufacturing, and pharma.

This role involves verifying insurance benefits for patients receiving specialty care in the U.S., including eligibility checks, coverage validation, and payer communications. It is a full-time, in-office position based in Bangalore with partial overlap with US hours.

We’re looking for a D2C Retention Marketer who understands that growth doesn’t end at the first order. Your core responsibility will be to increase repeat purchase rate, LTV, and customer engagement using lifecycle marketing channels like WhatsApp, Email, SMS, and CRM automation. This is a hands-on role where you'll be building flows, launching campaigns, analyzing cohorts, and continuously improving retention metrics.

Seeking a Customer Success Manager to drive product adoption, manage client relationships, and grow existing accounts in a B2B SaaS environment. The role focuses on ensuring clients derive maximum value from the platform while identifying upselling and cross-selling opportunities.

Seeking a Technical Account Manager to engage with publisher accounts in the AdTech/Pharma Tech sectors, manage onboarding, provide technical support, and drive customer success.

The Associate - Customer Success manages operational processes, coordinates with internal teams and clients, and ensures smooth execution of customer projects. This role involves travel to client sites, process design, and KPI monitoring to improve service standards.

We are seeking an experienced Customer Service Representative to manage customer interactions across multiple channels, ensuring service excellence and empathy. The role also involves training AI models to understand customer intent and anticipate needs, making it ideal for professionals passionate about communication and continuous improvement. This contract position offers $20-$45 per hour and is fully remote.

This Support Engineer role focuses on providing technical support for cloud infrastructure and networking, while also leveraging domain expertise to help train next-generation AI systems. The position involves diagnosing and resolving complex issues, automating tasks with scripting, and using JIRA for tracking. It is a remote contractor position requiring strong communication and autonomous work.

As a Customer Support Assistant at micro1, you will provide empathetic and accurate customer support while helping train next-generation AI systems. Your real-world insights will contribute to the development and refinement of AI-driven support tools, and you will assess, annotate, and review support interactions to ensure quality. This remote contractor role combines hands-on customer service with the opportunity to shape how AI models learn and perform.

This role involves leveraging your expertise in travel, hospitality, or customer service to train next-generation AI systems. You will analyze customer interactions, evaluate operational procedures, and provide clear summaries to help improve AI reasoning. The position is remote, part-time, and contract-based, requiring strong communication and problem-solving skills.

This role involves managing and moderating an online community to foster a positive and engaged environment. The Community Manager will handle customer support issues, de-escalate conflicts, and collaborate with internal teams to relay community feedback. The position is fully remote and requires a proactive, self-starter attitude.