Customer Support Jobs

We're looking for a proactive Community Manager to foster a welcoming and engaged online environment. You'll be the go-to person for resolving issues, answering questions, and keeping conversations respectful. This fully remote role is perfect for someone who thrives on connecting with people and turning tense situations into positive outcomes.

This remote freelance role is designed for experienced customer support and success professionals. You'll review domain-specific documents and deliver structured feedback to maintain high quality and accuracy. It's a chance to apply your analytical expertise on high-impact evaluation projects while earning a competitive hourly rate.

This role is for a .NET Engineer who will serve as a L2 Application Support specialist, bridging the gap between end-users and development teams. You'll be the go-to person for diagnosing and resolving incidents, performing thorough manual testing, and keeping product documentation crystal clear. It's a hands-on position that combines technical troubleshooting, quality assurance, and continuous improvement within a ticket-driven environment.

As an Online Chat Care specialist, you'll be the first digital touchpoint for members reaching out via live chat. You'll handle questions about benefits, coverage, and enrollment, while working closely with teams like billing and clinical services to solve more complex issues. This role is all about blending empathy with accuracy—every response you write helps members navigate their health plans with confidence. You'll also have access to ongoing training and mentorship to sharpen your skills in health plan operations and digital communication.

micro1 is looking for sharp customer support professionals to help train the next generation of AI systems by providing real-world technical assistance. In this fully remote role, you'll handle user inquiries, troubleshoot platform issues, and document solutions—all while shaping how AI models learn and perform. No prior AI experience is required; your SaaS support expertise is what matters most.

We're looking for an IT Support Technician to help employees across clinical and administrative teams with their daily technology needs. This role is key to keeping internal systems, user access, and healthcare software running smoothly in a privacy-conscious, HIPAA-compliant environment. The ideal candidate is approachable, organized, and technically skilled, comfortable supporting users with varying levels of computer experience.

This role blends technical support with AI training — you'll use your cloud and networking expertise to resolve complex issues while contributing domain knowledge to improve AI systems. You'll work autonomously in a remote environment, tackling problems across scripting, cloud platforms, and TCP/IP networking.

This contract role is with micro1, supporting a client’s cutting-edge AI video generation product. As a QA Specialist, you’ll perform hands-on manual testing, identify issues, and directly assist customers—helping train the next generation of AI. You don’t need AI experience; your domain expertise in quality and communication is what counts.

As the front desk representative at Aegis, you will be the friendly, professional first face visitors, clients, and employees see when they arrive. Your role centers on managing communications, directing people to the right departments, and keeping daily operations running smoothly. This position offers a chance to sharpen your people skills and organizational abilities while collaborating with teams across the company. It's ideal for someone who enjoys a fast-paced environment where no two days are the same.

As a Phone Support specialist at minafter, you'll be the first voice customers hear when they need help. Your role is to handle every interaction with empathy and efficiency, solving technical issues and guiding users through product features. You'll collaborate closely with product and engineering teams to improve service quality, while benefiting from ongoing training and mentorship to grow your skills.

We're looking for seasoned Customer Success and Support Operations experts to act as Evaluators for AI-generated content. In this remote, flexible role, you'll review documents, spreadsheets, and slide decks produced by AI, scoring them for accuracy, professionalism, and domain-specific quality. It's a unique opportunity to apply your deep industry knowledge and help improve AI outputs — all on your own schedule.

Seeking a Customer Success Manager to develop and execute strategic account plans, build deep relationships with senior stakeholders, drive upselling and cross-selling opportunities, and ensure customer adoption and advocacy. The role involves leading quarterly business reviews, forecasting metrics, and collaborating cross-functionally to deliver exceptional client outcomes.

We're looking for an Application Operation Support Engineer to ensure the smooth running of our fuel retail and convenience store systems. You'll be the go-to person for diagnosing and resolving technical issues, coordinating with internal teams and vendors, and maintaining system performance. This role combines hands-on database expertise with strong customer-facing support skills.

This role is a unique opportunity to apply your customer support expertise behind the scenes — helping train next-generation AI systems to communicate more effectively. You’ll review real-world email interactions, assess the quality of both human and automated responses, and provide feedback that directly improves how AI models learn. No prior AI experience is needed; your domain knowledge is what counts.

We're looking for a skilled SAP BTP Support Engineer to join our offshore support team based in Hyderabad. In this hybrid role, you'll be the go-to person for diagnosing and resolving application and platform issues for a range of global customers using SAP Business Technology Platform. Your day-to-day will involve diving into production problems, managing deployments, and ensuring services like SAPUI5, CAPM, and BPA run smoothly. If you enjoy independently troubleshooting and delivering reliable solutions in a fast-paced support environment, this could be your next move.

This role focuses on providing frontline technical support to users, ensuring timely resolution of common issues while maintaining a high level of customer service. You'll handle incoming requests through various channels, troubleshoot a variety of tools and platforms, and contribute to building a knowledge base to reduce repeat incidents. This position also involves monitoring system health, participating in on-call rotations, and collaborating with engineering teams to address recurring problems.

As a Customer Service Representative at ProCon Homes Inc., you'll be the go-to person for homeowners, buyers, and partners, providing helpful support and building strong relationships. Your days will involve answering questions, solving problems, and guiding clients through the home buying and ownership journey with care and understanding. Working closely with sales, marketing, and property management teams, you'll help create a seamless experience that keeps customers happy and the company's reputation strong. This role offers a dynamic environment where you can grow your skills in real estate, conflict resolution, and communication.

This role is for an SAP Integration Suite support engineer based in Hyderabad, working as part of an offshore team that services multiple European clients. You'll be the go-to person for troubleshooting and resolving integration tickets, ensuring smooth operation of SAP Cloud Integration (CPI), API Management, and Event Mesh services. If you enjoy digging into complex integration issues and providing reliable fixes, this position offers a chance to work across diverse customer landscapes.

Aegis law is seeking a Chat Support professional to be the initial point of contact for clients seeking legal assistance via online chat. In this role, you'll quickly assess client needs, provide clear information, and connect them with the right legal experts. Working remotely, you'll collaborate with attorneys and support teams to ensure a smooth, responsive client experience while continuously learning about different legal areas and communication tools.

We're looking for a friendly and efficient chat support specialist to be the digital voice of our company. In this role, you'll handle incoming customer inquiries through our live chat platform, providing quick solutions and a top-notch experience. You'll work closely with our support, sales, and product teams to resolve issues and help us continuously improve our service. This is a great opportunity to sharpen your communication skills, deepen product knowledge, and make a real impact on customer satisfaction.

This is an opportunity to join Elevance Healthcare’s customer service team as the first point of contact for patients, providers, and internal partners. You’ll deliver empathetic, efficient support using modern communication tools while collaborating with billing, operations, and clinical teams to improve service quality. The role offers growth potential and the chance to contribute directly to patient satisfaction and community well-being.