Teacher Success Manager
Overview
This role is all about building and nurturing a network of teaching partners. You'll handle recruitment, onboarding, and day-to-day support to ensure a consistently high-quality teaching experience. It’s a blend of operations, relationship management, and education coordination—perfect for someone who loves connecting people and improving systems.
What You'll Do6
- 1Collaborate with marketing, referral partners, and learning centers to generate a steady pipeline of qualified teacher leads.
- 2Conduct introductory calls and teaching demos to evaluate candidates against quality standards, then guide them through interviews and documentation.
- 3Own the onboarding experience for new teachers—completing profiles, agreements, and matching them to centers based on subject expertise and location.
- 4Serve as the primary contact for teachers post-hire, managing attendance, leave requests, class substitutions, and timely payouts.
- 5Compile feedback from students, parents, and center partners to support quarterly performance reviews and professional development.
- 6Maintain accurate records in the CRM and generate reports on recruitment pipeline, teacher availability, and deployment metrics.
Requirements5
- 1Bachelor’s degree in any discipline.
- 22–5 years of experience in recruitment, operations, HR coordination, education management, or customer relationship management.
- 3Excellent communication skills in both English and Hindi.
- 4Highly organized with strong attention to detail and comfort using CRM systems, spreadsheets, and online collaboration tools.
- 5Ability to prioritize multiple tasks in a fast‑paced environment and a genuine passion for education and supporting teachers.
Who Should Apply
You’re a people‑person who thrives on building trusted relationships with teachers and center partners. You bring a mix of operational savvy and empathy—able to track data, resolve issues, and keep things running smoothly. If you have a background in recruitment, customer success, or education management and want to make a direct impact on teaching quality, this role is for you.
Salary Insight
No salary details were included in the posting.
Required Skills
Application Tip
Tailor your resume to show concrete results from managing a talent pipeline or partner network. Include an example of how you improved a hiring process, reduced onboarding time, or boosted retention through proactive communication.
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