account manager
Overview
PawSpace is a tech-driven pet care platform in India, offering doorstep grooming, boarding, training, and more. We're looking for an Account Manager (Sales) to own the full customer lifecycle—from lead management to repeat engagement—with a strong focus on inbound and outbound sales. Based in Bengaluru, this role requires a blend of consultative selling and operational coordination to drive revenue growth in a fast-paced pet-loving environment.
What You'll Do9
- 1Handle inbound leads from WhatsApp, phone, website, and social media promptly, and actively conduct outbound follow-ups to convert prospects, maintaining a daily talk time of 3+ hours.
- 2Use a consultative approach to explain services and pricing, cross-selling or upselling grooming subscriptions (semiannual/annual) and additional offerings.
- 3Proactively pitch and close subscription packages, managing renewal targets as a core KPI.
- 4Match customers with the most suitable host, groomer, or trainer, ensure service quality, and facilitate smooth communication between clients and providers.
- 5Oversee payment collection, update CRM with accurate account information, and complete all post-sale follow-ups.
- 6Track order fulfillment, collect feedback, and troubleshoot issues to drive continuous improvement.
- 7Build and maintain strong relationships with customers and service providers to encourage repeat bookings and loyalty.
- 8Maintain daily sales records and report on targets, revenue, and conversion metrics to the core team.
- 9Collaborate with founders and take full ownership of sales targets while driving new initiatives for business growth.
Requirements6
- 1Graduate with a preference for Business, Sales, Marketing, or Operations backgrounds.
- 22–4 years of experience in sales, revenue management, or operations, ideally within a services or startup environment.
- 3Proven track record of meeting or exceeding sales/revenue targets, including hands-on outbound sales experience.
- 4Fluent in English and Kannada (Hindi is a plus) with strong verbal and written communication skills.
- 5Proficient in CRM tools, Google Sheets/Excel, and WhatsApp for Business.
- 6Self-starter with a consultative sales mindset and a genuine passion for pets and exceptional customer service.
Who Should Apply
This role is ideal for a results-driven sales professional with 2-4 years of experience who thrives on outbound calling and consultative selling. You're comfortable juggling lead management, account coordination, and relationship building in a fast-growing pet care startup. If you're passionate about pets, fluent in Kannada and English, and eager to work closely with founders while enjoying flexible hybrid arrangements, this is your opportunity.
Salary Insight
The role offers an attractive fixed salary plus an aggressive incentive structure, with rapid advancement and leadership opportunities.
Required Skills
Application Tip
In your application, highlight specific examples where you exceeded outbound sales targets or successfully cross-sold subscription packages—quantify your achievements to stand out.
Similar open positions
Explore active roles that match your skills and interests.
Optim Hire
VerifiedAccount Executive
PawSpace is a fast-growing pet care platform that blends technology with a genuine passion for animal welfare. As an Account Executive, you'll manage the full customer journey for services like doorstep grooming, boarding, and training. The role centers on consultative sales, converting leads, and building lasting relationships with pet parents across Bengaluru.
Optim Hire
VerifiedSales Associate
PawSpace is seeking driven sales professionals to manage both inbound and outbound leads for pet care services like grooming, training, and boarding. In this role, you'll convert leads into bookings, hit daily and monthly revenue targets, and promote subscription packages to boost customer lifetime value. You'll work from our Bengaluru office in a performance-driven environment with strong earning potential through incentives.
Optim Hire
VerifiedOperation Executive
PawSpace is transforming pet care in Bengaluru by bringing grooming, training, and boarding services directly to pet parents. As an Operations Executive, you'll be the backbone of our grooming operations—managing teams, schedules, and service quality across multiple zones. This role is perfect for someone who loves pets and thrives on keeping complex logistics running smoothly.
Optim Hire
VerifiedKey Account Manager Female
Asego is looking for a female Key Account Manager to serve as the primary contact for our most valued clients. In this role, you'll cultivate strong, strategic relationships, uncover new growth opportunities, and work alongside teams like sales, product, and support to deliver custom solutions. You'll gain exposure to multiple industries, use advanced analytics tools, and receive mentorship from senior leaders—all while directly influencing client satisfaction and company growth.
Talentxo
VerifiedAccount Manager/Client Relationship Manager (Adtech/Advertiser-side)
Manage client relationships for an adtech company, acting as the primary point of contact across the account lifecycle. Understand client objectives and coordinate with internal teams to execute campaigns. Advise on media mix and strategy to grow and retain accounts.
Talentxo
VerifiedCustomer Success Manager
Seeking a Customer Success Manager to develop and execute strategic account plans, build deep relationships with senior stakeholders, drive upselling and cross-selling opportunities, and ensure customer adoption and advocacy. The role involves leading quarterly business reviews, forecasting metrics, and collaborating cross-functionally to deliver exceptional client outcomes.