SaaS Revenue Operations & CRM Systems Contractor
Listing checked September 15, 2026 · pay as published by Micro1
Overview
micro1 is hiring Revenue Operations & CRM Systems Specialists to support a customer's complex systems alignment project. You will work remotely as a contractor, using your hands-on experience with CRM, billing, and ticketing platforms to help train next-generation AI systems. No AI background is needed. Your deep domain knowledge in SaaS revenue operations is what matters. The project involves analyzing data, documenting policy conflicts, and drafting operational recommendations.
What You'll Do7
- 1Examine CRM, billing, and ticketing data to spot where operational logic and policies do not match.
- 2Identify and document policy conflicts, outdated automations, duplicate records, permission mismatches, and unclear or missing processes.
- 3Write precise operational prompts and recommendations for handling complex or ambiguous scenarios in the SaaS revenue stack.
- 4Assess and describe the ideal state of underlying data, fixing discrepancies and ensuring logical consistency across systems.
- 5Record your reasoning, including why changes were made and which areas were left alone, to support transparent decision-making.
- 6Use critical judgment and operational expertise when rules conflict or changes affect multiple systems.
- 7Produce detailed written documentation that serves as a reference for both technical and non-technical stakeholders.
Requirements7
- 15–10 years of direct experience in revenue operations, sales operations, customer success operations, or SaaS implementation and onboarding, with ownership of systems.
- 2Proven ability to configure CRM systems yourself, including fields, workflows, validation rules, and permissions, rather than passing those tasks to others.
- 3Hands-on work with at least two other SaaS revenue tools, such as billing/subscription management, CPQ/quoting, ticketing/support, project tracking, or automation/integration platforms.
- 4Background in SaaS, especially fintech, healthtech, insurtech, or companies with complex, multi-product implementations.
- 5Track record of managing changes that ripple across interconnected systems while maintaining operational integrity.
- 6Comfort navigating and documenting grey areas and exceptions in written policy, particularly around renewals and entitlement changes.
- 7Professional English proficiency, with strong skills in explaining nuanced reasoning and operational trade-offs in writing and speech.
Who Should Apply
This role fits someone with 5–10 years of hands-on revenue operations or sales operations experience who has personally configured CRM systems and worked with multiple adjacent SaaS tools. You should be comfortable documenting ambiguous processes and making judgment calls when policies conflict. The role is less suitable for candidates who have only managed teams or delegated system changes, or who lack direct configuration experience. A common reason candidates get rejected is not showing specific examples of CRM configuration work, such as field creation or workflow automation. Another is failing to demonstrate how you handled cascading changes across systems in past roles.
Salary Insight
The compensation for this contract role is $45 to $90 per hour. No other pay details are provided in the source.
Pay and demand for Enterprise Systems (ERP/CRM) roles
AggregatedTypical pay
$75/hour
This role
$45–$90/hr
Most Enterprise Systems (ERP/CRM) roles pay $55–$90 per hour. This role's pay falls inside that range.
Based on 169 similar roles that publish pay · 19 publish only a top rate; those count at the rate they gave
Rates shown per hour. Yearly and monthly pay converted; one-time fees and non-USD pay are not included.
- Live similar roles
- 215
- Listed in last 30 days
- 99
- Remote
- 83%
Hiring most right now: micro1 (90) · Mercor (34) · AfterQuery (17)
Most requested skills · share of roles
- Python16%
- AWS15%
- React11%
- Typescript11%
Figures from Enterprise Systems (ERP/CRM) roles live on NearSkill when this page loaded. A role can close before you apply, so check the listing itself.
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Compensation
$45–90/hr
Required Skills
Application Tip
In your application, highlight specific CRM configuration tasks you have done, like building validation rules or setting permissions, and describe a time you resolved a policy conflict across multiple systems. Use exact tool names and quantify the impact where possible.
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