Tech Software Implementation Project Manager (B2B SaaS)
Overview
This role manages and monitors software implementation projects for a B2B SaaS platform, bridging Engineering, QA, Support, and Product teams. It focuses on Agile delivery, process governance, and continuous improvement. The ideal candidate drives project plans, timelines, and stakeholder communication while using tools like Jira and Confluence. This position stands out for its emphasis on Agile coaching, CMMI-style process maturity, and executive-level reporting.
What You'll Do9
- 1Plan and manage multiple concurrent technology projects across teams.
- 2Collaborate with teams to define project plans, timelines, and resource allocations.
- 3Track progress using Jira and Confluence and ensure timely delivery.
- 4Generate reports and maintain dashboards on project status, risks, and timelines.
- 5Facilitate daily stand-ups, sprint planning, and retrospectives.
- 6Design and implement processes for Agile delivery, ticket management, and support workflows.
- 7Conduct audits, spot checks, and process reviews to ensure compliance.
- 8Serve as the bridge between Engineering, QA, Support, and Product teams.
- 9Regularly update leadership on delivery progress, risks, and process gaps.
Requirements8
- 15+ years of experience in Project Management, program management, or Delivery Excellence within technology or SaaS organizations.
- 2Strong understanding of Agile/Scrum practices and tools like Jira and Confluence.
- 3Hands-on experience in any technical function such as QA, development, testing, or project coordination.
- 4Ability to lead process governance, including documentation, audits, and stakeholder alignment.
- 5Excellent communication, analytical thinking, and stakeholder management skills.
- 6Self-driven, highly organized, and outcome-focused.
- 7Certifications such as PMP, CSM, or CMMI-related are a plus.
- 8Exposure to process maturity models or experience contributing to CMMI audits is preferred.
Who Should Apply
The ideal candidate is an outcome-focused project manager with 5+ years of experience in technology or SaaS environments. You have a strong grasp of Agile/Scrum and hands-on technical exposure, with a talent for process governance and continuous improvement. You thrive on stakeholder communication and can translate complex technical status into clear executive-level updates.
Salary Insight
Open to Discussion
Location
Required Skills
Application Tip
Highlight a specific example where you used Jira dashboards and process audits to improve delivery efficiency, reduce bottlenecks, and drive measurable improvements.
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