Sr. Software Quality Analyst (Costa Rica)

What You'll Do12

• Read PRDs, Figma designs, technical specs and process flows and judge whether each one is complete enough to test.
• Raise gaps, ambiguities and contradictions with stakeholders and see each one through to a decision.
• Run functional, integration, regression, system and exploratory passes end to end.
• Build the QA validation plan and test cases covering happy path, negative and edge scenarios tied to business and technical risk.
• Execute manual tests, record outcomes, then log, rank and follow every defect until it closes.
• Push root cause analysis on defects instead of stopping at the symptom.
• Give design feedback early and apply shift-left habits so problems surface before the build.
• Work alongside product managers, developers and DevOps through each stage of the SDLC.
• Join sprint ceremonies, release planning and retrospectives.
• Coach junior QA members and set the bar for testing practice across the team.
• Keep work aligned with organizational standards, security rules and regulatory obligations.
• Suggest changes to QA process and governance where the current approach falls short.

Requirements7

• 5+ years in quality assurance, including business or systems-focused QA work.
• Track record analyzing requirements and validating business processes.
• Skill at writing detailed test documentation and traceability matrices.
• Hands-on work with defect tracking and test management tools, Jira and TestRail among them.
• Solid grasp of the SDLC and Agile delivery methods.
• Experience validating APIs, databases and integrated systems.
• Strong analysis and documentation skills, plus the ability to explain technical detail in business terms to non-engineers.

Preferred Qualifications3

• Familiarity with automation concepts, without needing to build the frameworks.
• Exposure to AI-assisted testing tools.
• Background in regulated or high-compliance settings where risk management and traceability matter.

Who Should Apply

The right person has five or more years in QA, reads a spec the way a tester should, and enjoys catching ambiguity before it turns into a bug. You have validated APIs and databases, kept traceability matrices current, and mentored analysts who are still learning the craft.

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