Senior Product Manager (POS, Retail)
Listing checked October 16, 2026 · pay as published by Talentxo
Overview
As a Senior Product Manager for POS, you will own the strategy, roadmap, and business outcomes for a suite that includes Cloud POS, Offline POS, Mobile POS, and omnichannel store journeys. The role centers on modernizing a mission-critical store platform, with a focus on billing, payments, promotions, loyalty, returns, inventory visibility, and assisted selling. You will work with Engineering and Architecture on APIs, data flows, sync, security, and performance, while also exploring AI-native opportunities in checkout, associate assistance, and store operations. Success means driving adoption, usage depth, customer satisfaction, and revenue influence across enterprise retail networks.
What You'll Do12
- 1Define the long-term vision, strategy, and roadmap for Cloud, Offline, Mobile, and Omnichannel POS within the company's retail suite.
- 2Study retailers, store associates, market shifts, and global POS competition to identify whitespace and differentiated product bets.
- 3Prioritize roadmap investments based on customer value, market opportunity, competitive advantage, revenue potential, and ROI.
- 4Shape the modernization and migration strategy for existing POS capabilities while protecting continuity for enterprise retailers.
- 5Reimagine core store journeys across billing, payments, promotions, loyalty, returns, inventory visibility, assisted selling, and endless aisle.
- 6Design experiences that span stores, e-commerce, marketplaces, and customer channels, including Mobile POS and checkout-anywhere flows.
- 7Own product quality across speed, usability, reliability, offline resilience, multi-device environments, and high-volume enterprise store networks.
- 8Partner with Engineering and Architecture on APIs, data flows, sync, security, performance, observability, extensibility, and backward compatibility.
- 9Ensure integration with ERP, OMS, WMS, CRM, loyalty, payments, tax, e-commerce, and third-party retail ecosystems.
- 10Translate strategy into requirements, prototypes, workflows, and measurable release outcomes, making trade-offs between speed, technical foundations, and platform leverage.
- 11Lead cross-functional execution with Design, Engineering, QA, Customer Success, and Implementation from discovery through launch and adoption.
- 12Identify AI-native opportunities across checkout, associate assistance, store operations, recommendations, automation, fraud/risk, and customer experience.
Requirements8
- 18–12 years of experience with significant core Product Management ownership of POS, store commerce, or mission-critical retail software.
- 2Hands-on product experience across Cloud POS, Offline POS, Mobile POS, and omnichannel retail journeys.
- 3Experience with established POS or retail-tech players is strongly preferred.
- 4Deep understanding of store operations including billing, payments, promotions, loyalty, returns, inventory, taxation, devices, and associate workflows.
- 5Experience building enterprise-grade products requiring offline resilience, integrations, high availability, performance, security, and scale.
- 6Strong customer discovery, product strategy, commercial thinking, and ROI-based prioritisation with a track record of measurable business outcomes.
- 7Strong technical fluency across APIs, integrations, data flows, cloud architecture, sync models, and platform design.
- 8AI-first builder mindset and strong stakeholder influence across customers, Engineering, Design, Sales, Support, Implementation, and leadership.
Who Should Apply
Candidates with 8–12 years in product management, including hands-on ownership of POS or store commerce platforms, will fit best. The role suits someone who understands store operations, enterprise integrations, and can drive measurable business outcomes. Experience with Cloud POS, Mobile POS, and omnichannel retail is key.
Salary Insight
Open to Discussion
Pay and demand for Enterprise Systems (ERP/CRM) roles
AggregatedTypical pay
$75/hour
This role
Pay not disclosed
Most Enterprise Systems (ERP/CRM) roles pay $55–$90 per hour.
Based on 158 similar roles that publish pay · 18 publish only a top rate; those count at the rate they gave
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Compensation
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Required Skills
Application Tip
Highlight your hands-on product ownership of Cloud POS, Offline POS, and Mobile POS in your resume, and include specific metrics on adoption, revenue influence, or customer satisfaction you achieved.
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