Marine Outboard Technician / Service Manager

What You'll Do7

• Evaluate and write detailed technical responses to scenarios involving outboard engine no-starts, overheating, and performance problems.
• Analyze EFI fault codes, fuel and ignition system anomalies, and cooling system malfunctions across multiple outboard brands.
• Review rigging, propping, and repower recommendations for correctness and completeness using real-world case studies.
• Assess lower unit and gearcase issues, offering insights into common causes, repair techniques, and best practices.
• Examine service documentation and warranty cases, identifying gaps or confirming adherence to OEM guidelines.
• Deliver written and verbal explanations that clarify complex service and diagnostic processes for a technical audience.
• Contribute to the creation of knowledge bases, training materials, and scenario assessments for AI learning.

Requirements6

• Extensive hands-on experience with outboard engine diagnostics, including EFI, ignition, fuel, and cooling systems.
• Proficiency in rigging, repower procedures, and routine service protocols across multiple outboard brands.
• Strong familiarity with OEM service procedures, warranty documentation, and technical guidance documents.
• Demonstrated ability to assess and articulate correct service recommendations for diverse engine platforms.
• Excellent written and verbal communication skills, with attention to technical accuracy and clarity.
• Current or past role as an outboard technician or service manager within a dealer or OEM service network.

Preferred Qualifications1

• OEM Master Technician certification (Yamaha, Mercury, Suzuki, Honda, BRP) is a strong plus.

Who Should Apply

This role suits experienced outboard technicians or service managers who have worked in dealer or OEM networks and can explain diagnostics, rigging, and warranty procedures in clear technical language. If you know multiple brands and want to apply that knowledge to AI training, this is for you.

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