Backend Engineer (Node.js, Dialer/Telephony/IVR)
Listing checked June 25, 2026 · pay as published by Talentxo
Overview
Seeking a Backend Engineer specializing in Node.js and telephony/IVR systems to design, develop, and maintain core backend components of an omnichannel dialer platform. The role involves integrating telephony APIs, implementing IVR flows, and optimizing call handling for high concurrency and reliability.
What You'll Do8
- 1Build RESTful APIs using Node.js
- 2Optimize PostgreSQL + Redis data flow
- 3Develop and maintain backend services for the omnichannel dialer platform
- 4Integrate telephony APIs for outbound/inbound calling, SMS, and other channels
- 5Design and implement IVR flows, call routing, and automation features
- 6Optimize call handling, queuing, and agent management for high concurrency and reliability
- 7Collaborate with frontend, product, and engineering teams to define technical requirements
- 8Ensure platform scalability, security, and performance standards are met
Requirements8
- 14-5 years of backend development experience with at least 1-2 years specifically in dialer projects
- 2Proven experience with Node.js
- 3Strong understanding of telephony systems, APIs, and SIP protocols
- 4Hands-on experience designing and implementing IVR systems and call routing logic
- 5Familiarity with databases for storing call data, logs, and user information
- 6Knowledge of cloud platforms (AWS, Azure, GCP) is a plus
- 7Excellent problem-solving skills and attention to detail
- 8Good communication and teamwork skills
Who Should Apply
The ideal candidate has a strong backend development background with Node.js and hands-on experience in telephony/IVR systems. You have worked on dialer projects, designed IVR flows, and integrated telephony APIs. You are comfortable with high-concurrency environments and can collaborate across teams to deliver reliable, scalable communication solutions.
Salary Insight
Open to discussion
Pay and demand for Enterprise Systems (ERP/CRM) roles
AggregatedTypical pay
$75/hour
This role
Pay not disclosed
Most Enterprise Systems (ERP/CRM) roles pay $55–$98 per hour.
Based on 214 similar roles that publish pay · 28 publish only a top rate; those count at the rate they gave
Rates shown per hour. Yearly and monthly pay converted; one-time fees and non-USD pay are not included.
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Most requested skills · share of roles
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- AWS12%
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Compensation
Undisclosed by Talentxo
Confirmed during Talentxo profile screening.
Required Skills
Application Tip
Highlight your hands-on experience with Node.js, dialer systems, and IVR implementation in your resume and cover letter. Provide specific examples of telephony API integrations and call routing logic you have designed.
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3Outcome by email
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