Office Services Lead – Hospitality & Mailroom ( Brooklyn NYC ) - 1109

What You'll Do10

• Run the mailroom from start to finish: receive, sort, log, and hand off incoming mail and packages to the right people
• Weigh and prepare outgoing mail, apply correct postage, and choose the carrier that fits the shipment
• Keep mail logs current with date received, sender, and recipient so records hold up for retrieval and audit, and pull activity or inventory reports when asked
• Negotiate with courier and postal vendors, compare shipping options, and hold delivery partners to reliable turnaround times
• Screen incoming mail for security risks and work with other departments to settle escalated mailroom problems
• Stock supplies, keep equipment working, and maintain a mailroom free of backlog and clutter
• Answer employee questions on postage, rates, dock access, and shipping schedules
• Audit postal paperwork and handle payroll and accounts payable mail printing and distribution
• Coach other team members so coverage holds when you are out
• Support Workplace Operations with conference room or event setup and special projects as they come up

Requirements5

• Hands-on mailroom, shipping, or logistics experience inside a commercial office or corporate setting
• Strong organization and comfort managing physical inventory, packages, and deliveries that cannot slip
• Clear written and verbal communication for employee requests and vendor coordination
• Working knowledge of Google Suite (Docs, Sheets, Gmail) and Slack
• Ability to lift and move up to 50 lbs and remain on your feet for extended periods

Preferred Qualifications3

• Experience with mail tracking or scanning systems
• Familiarity with USPS, FedEx, UPS, and courier account management
• Prior experience at an e-commerce company

Who Should Apply

Candidates with mailroom, shipping, or logistics experience in a corporate office who can own a mailroom end to end. You handle physical inventory and time-sensitive deliveries without letting details slide, and you communicate clearly with employees and carriers. E-commerce backgrounds help.

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