Medicare Counselor

What You'll Do7

• Check Medicare content for accuracy, clarity, and alignment with current rules, then add annotations.
• Give detailed feedback on counseling scenarios, including questions about Medicare plan selection.
• Assess AI-generated answers to Medicare questions for correctness and completeness.
• Write sample conversations, case studies, and explanations based on real counseling interactions.
• Flag places where an AI model misreads Medicare guidance and suggest practical corrections.
• Record expert guidance on Medicare eligibility, enrollment, benefits, and appeals.
• Work with project managers and technical teams to clarify content and improve project deliverables.

Requirements7

• Knowledge of Medicare regulations and counseling practices.
• Ability to review and annotate content for regulatory compliance.
• Strong analytical thinking when assessing Medicare information.
• Clear written and verbal communication skills.
• Attention to detail when reviewing content and documenting feedback.
• Digital literacy and comfort using remote collaboration tools.
• Ability to identify problems and provide useful recommendations.

Preferred Qualifications4

• Extensive experience counseling people from diverse populations about Medicare.
• Current knowledge of Medicare rules, policies, and coverage options.
• Background in healthcare, insurance, or social services.
• Experience adapting feedback for general audiences and technical teams.

Who Should Apply

Medicare counselors with current knowledge of coverage rules, enrollment, benefits, and appeals can bring the expertise this project needs. Candidates should be comfortable reviewing written material, explaining complex topics, and working with digital tools remotely.

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