Senior Cargo and Parcel Claims Examiner
Listing checked October 23, 2026 · pay as published by micro1
Overview
micro1 seeks Senior Cargo and Parcel Claims Examiners to support a customer project analyzing air cargo and parcel delivery claims. Your domain expertise will help train next-generation AI systems by reviewing real shipment evidence such as air waybills, cargo photos, and delivery records. No AI experience is needed; what matters is your background in airline, ground handling, or parcel carrier claims. The work is fully remote and flexible.
What You'll Do6
- 1Examine air waybills, shipment photos, and delivery records tied to cargo and parcel claims.
- 2Determine custody, liability, and compliance with release rules for disputed shipments.
- 3Write clear, concise rationales that support each custody and liability determination.
- 4Assess delivery photo disputes and produce detailed findings from visual and written evidence.
- 5Spot inconsistencies, missing information, or procedural gaps in freight documentation and claim submissions.
- 6Offer subject matter input to help refine AI-powered claims processes.
Requirements7
- 15+ years of professional experience in air cargo, ground handling, or parcel carrier claims examination or dispute resolution.
- 2Solid grasp of custody determination, release rules, and liability assessment in air and ground freight.
- 3Proven ability to handle parcel delivery disputes and interpret freight documentation.
- 4Exceptional written and verbal communication, with sharp attention to detail and clear reasoning.
- 5Experience reviewing photographic shipment evidence and drafting written determinations.
- 6Comfort working independently in a remote setting and meeting project requirements.
- 7Background in collaborating on claims process improvements or audits is a plus.
Who Should Apply
Experienced claims professionals from airlines, ground handlers, or parcel carriers who have spent at least five years resolving air cargo and parcel disputes. You should be comfortable reviewing photographic evidence, interpreting air waybills, and writing clear liability determinations. If you have a track record of improving claims processes, even better.
Salary Insight
The rate for this contractor role is $20 to $60 per hour, depending on your experience and fit. No other compensation details are provided.
Location
Compensation
$20–60/hr
Required Skills
Application Tip
Highlight your experience with air waybills, delivery photo disputes, and custody determinations. Quantify your claims work, such as the number of cases handled or the types of disputes resolved, and mention any process improvement or audit contributions.
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