Lead – IT EUC & Device Strategy
Overview
Leading the end-to-end strategy for IT End User Computing and Device Management, including M365 and AI collaboration platforms. Responsible for defining service roadmaps, ensuring operational excellence, and driving AI adoption while maintaining security and compliance.
What You'll Do4
- 1Own collaboration platforms (Microsoft Teams, Exchange Online, SharePoint Online, OneDrive) and define service strategy, roadmap, and operating model.
- 2Drive AI adoption and readiness across collaboration platforms, ensuring safe and responsible deployment with cross-functional teams.
- 3Define and track KPIs, SLAs, user experience metrics, and adoption trends to ensure service reliability and operational excellence.
- 4Define configuration standards and guardrails for all collaboration services, aligned with enterprise architecture, security policies, and Zero Trust principles.
Requirements8
- 18+ years of experience in endpoint/device strategy or EUC leadership roles in enterprise setups.
- 2Hands-on experience with Intune, MECM, and Jamf managing Windows, macOS, and Mobile Device Management (MDM) at scale.
- 3Experience managing 3000+ devices including configuration, patching, tagging, and compliance enforcement.
- 4End-to-end device lifecycle ownership covering selection, enrollment, provisioning, refresh, reuse, and decommissioning.
- 5Strong endpoint security and Zero Trust alignment experience, including device trust, compliance posture, and access enforcement.
- 6Experience defining endpoint standards, baselines, governance models, and documentation using tools like ServiceNow or Jira.
- 7Experience owning vendor/service provider relationships and building long-term EUC roadmaps.
- 8Strong stakeholder management and cross-functional influence skills.
Who Should Apply
An experienced EUC leader with deep technical expertise in endpoint management tools like Intune, MECM, and Jamf, and a proven ability to manage large-scale device environments. Ideal candidate has a strong background in defining standards, driving AI adoption, and collaborating with security, identity, and infrastructure teams without direct authority.
Salary Insight
Open to discussion
Required Skills
Application Tip
Highlight your experience with M365 collaboration platforms and AI enablement, as well as your track record of managing large-scale device environments (3000+ devices) and implementing Zero Trust security models.